“I had 2 of the 9-grain bags become contaminated with green mold. I emailed Mushroom Supplies and their customer service was excellent. They sent me 3 replacement bags of grain, thank you! Also, I accidentally ordered an all-in-one grow bag but I needed just the substrate. Once again, customer service was above and beyond. They understood my mistake and mailed me an extra bag of substrate. I can not say enough good things about Mushroom Supplies, their customer service, and the quality of their products. Thank you for the Myco-protect option, it is great customer service!”
“I haven't had to use it and I don't know exactly how it works but from what I understand it's only good for 30 days since delivery, same as without it.”
“The coverage is great for almost any reason they will refund you your money even after inoculation I ordered two of the regular all-in-one bags about a week before the plus came out and just wanted to return them simply to buy the plus bags and send they sent me my money no problem”