Thanks for taking the time to share your concerns with us. We are truly sorry your experience wasn't what you expected. We will be in touch soon to see how we can make improvements in your use of/results with, Mypurmist. You may also contact Customer Support directly via email at care@mypurmist.com for an immediate response.
“I really like the larger misting mask and use it as part of my daily grooming ritual. The steam is great for congestion and my skin benefits. The assurance of pure water is essential.”
“I hope the company develops a program to take back and recycle their plastic containers. In the U.S., very few, if any, curbside recycling programs accept these types of plastics, which often end up in landfills. This contributes to environmental and ecological issues, ultimately leading to negative impacts on human health. Ideally, if the company comes up with a refill system using non-plastic containers that would be even better than recycling plastic which has proven to be very challenging and often impossible.”
Hello, Thank you for your feedback. The ultrapure sterile water refills are fully recyclable. They are made from LDPE (low density polyethylene). The same material used in many plastic water bottles. The recycling symbol is #4. I would suggest taking them to your local recycling center. Feel free to contact us directly at care@mypurmist.com for any further questions and concerns.
