“I purchased a warranty with my current MyPurMist, and it did not work. I contacted MyPurMist, and my problem was solved. I received a new one as soon as possible..
I have been purchasing MyPurMist handheld units for over 10 years. They truly help me with my chronic sinus issues. I always buy a warranty. Thank you”
“I use it every night and it really helps to clear my sinuses. I love that it's self-cleaning and that I can use any distilled water in it. I just wish it had a way to use it with an essential oil of my choosing.”
“My device was not warranted, but they graciously replaced my device even though it was out of warranty. I had great reply time each time I replied back.”
“My first MyPureMist device worked great. As a singer, it became a vital part of my vocal health regimen. I had developed vocal chord nodules, limiting my vocal range. After using the MyPureMist daily for about a month, the nodules softened and disappeared. My vocal quality improved as well. I continued using the device regularly to maintain the progress. Unfortunately the device started malfunction after about 6 months. With a 1 year warranty, I contacted MyPureMist customer service and they wasted no time shipping out a new unit. Excellent customer service and a wonderful tool!”
“Customer service was excellent, worked with me on troubleshooting tips before ultimately replacing my unit. I have purchased 3 of these units, this replacement being my 4th and I can't say enough about how much it helps with sinus congestion, allergies etc. One of the only negatives I can say is the puremist sterile water is just way way too expensive! It's just water guys c'mon! So I only get the original design that you can use distilled water. Otherwise this is a fantastic product that I highly recommend.”
“I have been using My Puremist for several years. When my old one failed, I contacted My Puremist about ordering a new one. They gave me a great deal on buying 2 units. They also had an even better deal regarding buying the pre-measured purified water to use. In addition, when I subscribed for the water, I got a lifetime warranty on the units. So when mine quit working I contacted Kimberly and she got me started on getting a replacement, which I received.”