Hi Dorian!👋 Thanks so much for taking the time to share your experience and feedback. I’ll be sure to pass your note along to our team. As our formulas are crafted with natural plant botanicals, slight variations in texture from batch to batch can occur. However, the product should still maintain the quality and consistency standards we expect for our formulations. If you’d like to move forward with a return, our Customer Experience team can review your order and determine its eligibility. Just email them at hello@nakedandthriving.com. I hope this helps! If you have any other questions, please send an email to the same address or send a chat. - Hyacinth🌿
“I have very dry skin, and I've found it difficult to find a product that's both clean and hydrating for my mature skin. This is my first jar of the Restore Ultra-Rich Night Cream, and I'm using it as a daytime moisturizer as well. It's very moisturing without being heavy. However, I find that I'm going thru the Restore Night cream too fast due to me using it both day and night. I wish it came in a larger jar, but I'll buy the Nourish next time and use it as my daytime moisturizer.”
Hi Judy! 👋 Thank you for sharing your experience! It’s lovely to hear you’ve been using the Restore Ultra-Rich Night Cream both day and night. We also appreciate your interest in the Nourish Active Barrier Cream and would love to hear your feedback if you get the chance to try it. Your feedback on product size is also appreciated, and I’ve shared it with the team as we continue to improve.- Hyacinth💕