Hi Marcia. 👋 Thanks for taking the time to share your experience. I’ll be sure to share this feedback with the team. I’m sorry if your order was not delivered as expected. This is certainly not the experience I would like you to have. Domestic orders are shipped via DHL eCommerce and are handed over to the USPS for the final leg of delivery. We also offer expedited shipping via UPS if you prefer faster delivery with a different carrier. All that said, I can see that you have spoken with our Customer Experience team, and a full refund for your order has been issued. If you have any other questions, please send an email to hello@nakedandthriving.com or send a chat. - Joy 🌿
“Love these products. They are a little spendy but I just buy 1 a month and have added to my collection, my skin looks very hydrated and Iv noticed fine lines are gone. Highly recommend.”
