“I purchased the Wild color and while I like the pink, this is not buildable as the name implies. It's fairly dry going on, which I was surprised about, and it's also fairly solid. I was expecting something more sheer to start, then build as I want more color. I will have to use a clear gloss over this to tone it down a bit. I will say, customer service with this company is very good.”
Hi Karla 👋 Thanks for taking the time to share your experience with HydraTint! I’ll be sure to share this feedback with the team. I’m glad to hear you’re enjoying the “Wild” shade, but I’m sorry that the texture and buildability haven’t met your expectations. Our HydraTint Lip and Cheek collection is formulated to boost hydration and visibly plump the lips and is made with Squalane. Squalane is a powerful emollient, meaning it’s known to moisturize and give skin a smooth look. I’d also love to share a few application tips to help achieve a more sheer finish. I recommend making sure your lips are clear of dry skin or debris, and you also might try placing the gloss on the plumpest area of your lips and holding it there for 5 - 10 seconds to allow the gloss to warm up. From there, use a light hand to gently glide on.You can also dab on with your finger for more color-building control. I hope these tips are helpful! All that said, I understand if you’d like to move forward with a return. If you’re interested, our Customer Experience team can review your order and determine its eligibility. Just email them at hello@nakedandthriving.com. I hope this helps! If you have any other questions, please send an email to the same address or send a chat. - Cindy🌿
