Hi Kristy! 👋 Thank you so much for the kind words! We're thrilled to hear you're loving Refresh and that it's leaving your skin feeling clean and refreshed. Your recommendation truly means a lot to us! - Joy ✨
“This is the best facial cleanser I have ever used. I have older skin and it is gentle but removes all traces of makeup. The fragrance is very slight and refreshing...I have allergies and are very sensitive to smells!This is the perfect cleanser for me. I break it down with water and use it on cottonn pads to remove my eye makeup first. It's so gentle and does the job. I highly recommend this product.”
“I have been in search of a new cleanser and I think I have found it! It smells and feels great and it only takes a small amount to clean off makeup and daily grime. Then I moisturize with Renew Serum and Prevent Face Oil. It feels great to let these products work together on my dry skin as I age…”
Hi Cameron! 👋 Thank you so much for your wonderful review! We’re so happy to hear that you've found your new go-to cleanser and that it works well with the Renew Serum and Prevent Face Oil. 🌿 It’s great that the products are helping to nourish your skin as you age, and we’re thrilled they’re making a difference in your routine. We truly appreciate you sharing your experience and trusting us with your skincare! - Joy 💖
Hi Lisa! 👋 Thank you for taking the time to share your experience. I’ll certainly share this with our team. We recommend cleaning the pump regularly to prevent buildup. If you ever need a replacement pump, we’d love to send one your way! Our Customer Experience team can review your order and assess its eligibility. Just email them at hello@nakedandthriving.com. I hope this helps! If you have any other questions, please send an email to the same address or send a chat. - Joy 🤍
“I have been using several Naked and Thriving serums and oils for several years and love the results I see. Refresh Gentle Enzyme Cleanser is my favorite because it makes washing my face a pleasure. The fragrance is what I look forward to most, and the results I’ve seen over time is a plus. I no longer need to look further for effective skin products. Thank you for creating skin care products that are safe and effective!”
Thank you so much for your amazing feedback, Jane! 💕 We're so happy to hear that our serums, oils, and especially the Refresh Gentle Enzyme Cleanser have been a part of your skincare routine for several years. It means the world to us that you love the fragrance and the results you've seen. We’re incredibly grateful for your trust in our products and are thrilled that you’ve found what works for you. Thank you for your continued support and for recognizing the care we put into creating safe and effective skincare! - Joy 🌿
Hi Annette! 👋 Thank you for sharing your experience with us! We're glad to hear that you felt your skin was clean after using the product. We understand that every product isn't for everyone, but we truly appreciate your feedback and hope you'll consider exploring other products from our line that may better suit your needs. If there’s anything else we can help with, please feel free to email us at hello@nakedandthriving.com or send a chat. Thanks for reaching out! - Joy ✨
Hi Kathryn! I’m so glad to hear you’re a fan of the Refresh Gentle Enzyme Cleanser! While we do not currently have refillable options for Refresh, we are continually exploring ways to offer our skincare in a refillable option in a way that preserves our formulas and gets to our customers safely. As you may already know, Refresh’s glass bottles are not only made from recycled glass but are easy to recycle! Plus, our packaging uses FSC-certified paper that's printed with soy-based inks. And I’ll be sure to pass this question along to your team, as well. I am thrilled to share that we've just launched our first refillable collection, the HydraTint Multi-Sticks. Customers can purchase a HydraTint refill and insert it in the original canister once it's empty. I'll link to them here so you can take a look. I'm also happy to report we plan to create more refillable products in the future. I hope this helps, but if you need anything else, please free to email us at hello@nakedandthriving.com or send a chat. - Joy 🌿