“I didn’t care for this product and prefer to just use Renew at nighttime. I do like that it spreads nicely on my skin though. It just isn’t as wowing”
Hi Jazmine! 👋 Thank you for taking the time to share your experience. I’ll certainly share this with our team. While Renew Resurfacing Night Serum contains Alpha Hydroxy and Glycolic Acids, which may be sensitizing for some skin types, Protect Antioxidant Face Serum is our most gentle serum and it’s designed to boost skin hydration and reveal a plump, dewy complexion. I’m happy to share that our products are formulated with naturally derived ingredients and are made to complement each other for next-level results. I’d actually recommend using your Protect for your morning skincare routine or for evenings when you are not using Renew. I hope this helps! If you have any questions or need product recommendations, please feel free to email us at hello@nakedandthriving.com or send a chat. Joy 💝
“This stuff is nothing more than a bit of moisturizer with a lot of water, as are all their products! Don’t be scammed like I was. And don’t believe their “return policy “ either! Also a scam”
Hi Dianna! 👋 Thank you for taking the time to share your experience. I’ll certainly share this with our team. Our Protect Antioxidant Face Serum is ultra-gentle and formulated to shield from premature visible aging and leave skin feeling hydrated. It is water-based and noncomedogenic, meaning it is designed to not clog pores. In addition, Protect is formulated with highly potent ingredients such as Pea Peptides, Green Tea, and Shiitake Mushroom. I’d also love to share that in a consumer survey, 100% of Protect users agreed their skin felt hydrated and soothed. All that said, I connected with our Customer Experience team and was happy to hear that we have received your return. Kindly allow up to 14 business days for our fulfillment team to process your order and verify that all items are included. Once everything is confirmed, we will promptly issue your refund. I hope this helps! If you have any other questions, please feel free to email us at hello@nakedandthriving.com or send a chat. Thanks for reaching out! - Joy ✨
Thank you so much for your kind words, Louise! 💕 We're thrilled to hear you love the scent and how easily the product absorbs into your skin. Your feedback means a lot to us! - Joy ✨
“I received this as a mini gift. When you first pipette a little onto your fingertips, it appears very viscous and unusual for a serum , then when you apply it to your face, it seems to melt into the skin almost instantly. It is absolutely lovely. A little goes a long way too. I guess I'm hooked now and I'm going to have to go ahead and buy a larger bottle....”
“Wow what can I say as a new customer to N&T I’m loving the products this one is fabulous along with the other products I’ve started to use. Thank you for planting the trees to help the environment. Just brilliant”
