“This product created flaking and dryness, for days! A nightmare. I had to exfoliate with a scrub to try to get rid of the dead skin shedding. Moisturizing with Hyaluronic and creams didn't solve the problem. My makeup brushes picked up the dead skin flakes and spread them all over my face. Am still cleaning them. Trying to wipe the dead skin off with my fingertips made more shed on my forehead, create clumps in my makeup. Spent 30mins trying to clear it. Only used a pea size amount once! Wish a refund!”
Hi Mo! 👋 Thank you for taking the time to share your experience. What you described sounds very uncomfortable, and that is not the experience I would like for you to have with any product. I’ll certainly share this with our team. I would like to share that our skincare is formulated with naturally derived ingredients suitable for nearly all skin types; however, given your situation, I recommend pausing the use of this skincare. Please note that Renew contains Alpha Hydroxy Acids, which can be sensitizing. We don’t recommend applying Renew alongside products other actives such as Vitamin C, AHA’s, or topical retinol products. If you would like to make a return or exchange, I understand. If you’d like more information on the return process, please reach out to our Customer Experience team at hello@nakedandthriving.com. From there, they will help determine the next steps. In addition, you may find it helpful to share the ingredient list with your healthcare provider or dermatologist as they can help determine compatibility. Thank you again for getting in touch. If you have any other questions, please send an email to the same address or send a chat. - Hyacinth 💕
“I believe I began using the night serum 5 years ago. I am 60 and I do not have any static wrinkles or fine lines on my face. Naturally I have dynamic lines (laugh or smile). The serum not only visibly tightened my skin but my skin also feels tightened. I recommend using the serum with a good moisturizer with SPF 40 or higher.”
Hi Dr. Treva!👋 Thank you so much for sharing your experience with our Renew Resurfacing Night Serum! We’re delighted to hear that you’ve enjoyed incorporating it into your skincare routine over the years. We truly appreciate you taking the time to share your feedback and recommendations with our community! - Hyacinth💝
“I have tried many serum, with no limit in the price, and it is one of the best I have tried. I have a sensitive skin. That serum give a fast recovery and help to keep your skin healthy and give a plumping effect that help to reduce the appearance of wrinkles. I am 40 with very few wrinkles with no injection, so it’s perfect for me.”
Hi Karl! 👋 Thank you so much for sharing your experience with us! We’re thrilled to hear that you’ve been enjoying the Renew Resurfacing Night Serum, especially with your sensitive skin. It means so much to know that it has become a favorite in your skincare routine. Thank you for trusting Naked & Thriving and for being part of our community! - Hyacinth💖
Hi! 👋 Thank you for taking the time to share your experience. What you described sounds very uncomfortable, and that is not the experience I would like for you to have with any product. I’ll certainly share this with our team. I would like to share that our skincare is formulated with naturally derived ingredients suitable for nearly all skin types; however, given your situation, I recommend pausing the use of this skincare. Please note that Renew contains Alpha Hydroxy Acids, which can be sensitizing. We don’t recommend applying Renew alongside products other actives such as Vitamin C, AHA’s, or topical retinol products. If you would like to make a return or exchange, I understand. If you’d like more information on the return process, please reach out to our Customer Experience team at hello@nakedandthriving.com. From there, they will help determine the next steps. In addition, you may find it helpful to share the ingredient list with your healthcare provider or dermatologist as they can help determine compatibility. Thank you again for getting in touch. If you have any other questions, please send an email to the same address or send a chat. - Hyacinth💕
