Hi! 👋 Thanks for taking the time to share your experience with Renew Resurfacing Night Serum. I’d love to share a little more about Renew’s unique formula and offer a few thoughts on how to get the most out of our skincare. Renew contains Alpha Hydroxy Acids. AHAs are known to clean and unblock pores. Renew is also designed to combat visible signs of aging. In an independent clinical study of 33 users, 97% showed a decrease in visible fine lines and wrinkles and 100% showed an increase in hydration over four weeks (though results may vary).With any skincare, proper use and consistency are key, and we recommend applying our skincare in order from thinnest to thickest, like this: 1) Cleanser, 2) Serum, 3) Eye Cream, 4) Face Cream, and 5) Face Oil. Having said that, depending on your skin concerns, Illuminate BC+ Brightening Serum might be a great fit for you. Illuminate contains Bakuchiol (a gentle, naturally-derived retinol alternative), Vitamin C, and Hyaluronic Acid. Like Renew, Illuminate is clinically shown to hydrate skin and decrease the appearance of fine lines and wrinkles over 4 weeks. In addition, Illuminate is also shown to improve the look of dark spots and skin luminosity. I’ll add a link below so you can take a look. I hope this helps, but if you need anything else, please free to email us at hello@nakedandthriving.com or send a chat. - Joy 💕
Hi Deborah! 👋 Thank you for taking the time to share your experience with Renew Resurfacing Night Serum. I know how disappointing it can be to not see the results you were hoping for, and I’d like to share a few tips on how to get the most out of Renew. Because Renew Resurfacing Night Serum contains Alpha Hydroxy Acids (which can be sensitizing), we recommend initially applying Renew twice per week and then gradually increasing from there. To maximize Renew’s benefits, you’ll want to be sure you’ve worked up to nighty use. It’s also important to apply skincare–Renew included–in the optimal order. We recommend using skincare from thinnest to thickest, in this order: 1) Cleanser, 2) Serum, 3) Eye Cream, 4) Face Cream, 5) Face Oil. After cleansing and while your skin is still slightly damp, apply Renew and allow it to absorb for 2-3 minutes. All that said, I understand if you’d like to move forward with a return.If you’re interested in this, our Customer Experience team can review your order and determine its eligibility. Just email them at hello@nakedandthriving.com. I hope this helps! If you have any other questions, please send an email to the same address or send a chat. - Joy 🌿
