“I love this and I’m so happy I found these products. I have suffered from contact dermatitis very badly for many years with face creams due to being Allergic to spf. So as you can imagine my skin is a mess with scaring and hyperpigmentation. I did not believe anything could ever improve my skin, I am in my very late 60’s so I was not expecting much to happen therefore I am amazed at the difference in just a few weeks. I am still hiding behind make up, but even that looks better then it has for years.”
Hi Marcia. 👋 Thanks for taking the time to share your experience. I’ll be sure to share this feedback with the team. I’m sorry if your order was not delivered as expected. This is certainly not the experience I would like you to have. Domestic orders are shipped via DHL eCommerce and are handed over to the USPS for the final leg of delivery. We also offer expedited shipping via UPS if you prefer faster delivery with a different carrier. All that said, I can see that you have spoken with our Customer Experience team, and a full refund for your order has been issued. If you have any other questions, please send an email to hello@nakedandthriving.com or send a chat. - Joy 🌿
Hi Vance! 👋 Thanks for taking the time to share your experience and your note. I’ll certainly share this with our team. I completely understand your point and it was not a choice we made lightly. Just to share the thought behind making the bottles opaque, the reason we did it was that we did extensive stability testing of the serums and found that the ingredients can be sensitive to light. Overtime when exposed to light the products could become less effective. In an effort to preserve the potency of the ingredients and increase the shelf life we decided to make the bottles opaque. I realize this does not fix the issue you bring up, but I did just want to elaborate on the decision. I hope this helps, but if you need anything else, please feel free to email us at hello@nakedandthriving.com or send a chat. - Joy 💕
“I haven’t been using this serum long enough to find out if it really works on fine lines and wrinkles. I will say that I love the way it feels on my skin. It absorbs quickly and leaves my skin soft. Is not sticky like other products I have used.”
Hi! 👋 Thanks so much for taking the time to share your thoughts! I’m so happy to hear you’re enjoying Renew so far, and I’d certainly love to hear your full review when the time comes! - Joy ✨
“I have been using the serum for about a year and when the dark spots on my face disappeared, I tried it on the dark spots on my arms. It’s working there too! Will keep using it!”
Your feedback means the world to us, Janine! 💚 We're delighted to hear that you're happy with our products, and we truly appreciate your support. - Joy ✨
“This stuff is so good at renewing and resurfacing, not only is it reducing the appearance of fine lines on my face, but it also smoothed out my fingerprint so well none of my devices recognize it when I try to sign-in now. And I have only been using it for about a month. Amazing stuff!”
