“I just love the way this serum is absorbed into my skin and makes it feel so soft. Even my children (who are in their 30s) comment on my soft skin. I also really love that this company is committed to planting trees and supporting the natural environment. I am writing this review a few days after Jane Goodall's death - I am sure she would have approved of this company.”
“It’s a wonderful serum. It really resurfaces- I absolutely love it. I am subscribed- I just find it really difficult to navigate my subscription on your website and once I’ve managed to order delivery takes a long time. Sorry!”
“I was really hopeful that this product would be ok but unfortunately it makes my face sting too much. I tried a few times over a couple weeks but it doesn't get any better.”
Hi Rochelle! 👋 Thank you for taking the time to share your experience. What you described sounds very uncomfortable, and that is not the experience I would like for you to have with any product. I’ll certainly share this with our team. While our skincare is formulated with naturally derived ingredients suitable for nearly all skin types, given what you’ve shared, I do recommend pausing the use of this skincare. If you would like to make a return or exchange, I understand. If you’d like more information on the return process, please reach out to our Customer Experience team at hello@nakedandthriving.com. From there, they will help determine the next steps. In addition, you may find it helpful to share the ingredient list with your healthcare provider or dermatologist, as they can help determine compatibility. Thank you again for getting in touch. If you have any other questions, please send an email to the same address or send a chat. - Joy 🌿
