“I’m hard to please when it comes to beauty products. I hate wasting money on products that heave been hyped and then do nothing. I have to say I love this serum because it does improve the texture of my skin. I also like the smell it has. It is not a perfumed smell but a natural one. I do wish they would put a clear stripe down the heavy glass bottle so I could see when I’m running low.”
Hi Eleanor! 👋 Thank you for taking the time to share your experience. I am sorry to hear this, and I’ll certainly share this with our team. While free products may sometimes appear as if they were charged, the discount is typically reflected at the bottom of your order confirmation email. That said, if you'd like us to take a closer look at your order, our Customer Experience team would be more than happy to assist you. Just email them at hello@nakedandthriving.com. I hope this helps! If you have any other questions, please send an email to the same address or send a chat at nakedandthriving.com. - Joy 💖
