Hi Carolyn! 👋 Thanks so much for the wonderful feedback. Your support is so appreciated, and we’re so glad to be a part of your skincare journey! - Joy 💝
“I do love naked and thriving products but my all time can't go without is the renew night time serum. I have sensitive skin particularly around the eyes and this serum works wonders all over but has really improved the appearance around the eyes..plus a small amount goes a long way.”
“I love this and I’m so happy I found these products. I have suffered from contact dermatitis very badly for many years with face creams due to being Allergic to spf. So as you can imagine my skin is a mess with scaring and hyperpigmentation. I did not believe anything could ever improve my skin, I am in my very late 60’s so I was not expecting much to happen therefore I am amazed at the difference in just a few weeks. I am still hiding behind make up, but even that looks better then it has for years.”
Hi Marcia. 👋 Thanks for taking the time to share your experience. I’ll be sure to share this feedback with the team. I’m sorry if your order was not delivered as expected. This is certainly not the experience I would like you to have. Domestic orders are shipped via DHL eCommerce and are handed over to the USPS for the final leg of delivery. We also offer expedited shipping via UPS if you prefer faster delivery with a different carrier. All that said, I can see that you have spoken with our Customer Experience team, and a full refund for your order has been issued. If you have any other questions, please send an email to hello@nakedandthriving.com or send a chat. - Joy 🌿
Hi Vance! 👋 Thanks for taking the time to share your experience and your note. I’ll certainly share this with our team. I completely understand your point and it was not a choice we made lightly. Just to share the thought behind making the bottles opaque, the reason we did it was that we did extensive stability testing of the serums and found that the ingredients can be sensitive to light. Overtime when exposed to light the products could become less effective. In an effort to preserve the potency of the ingredients and increase the shelf life we decided to make the bottles opaque. I realize this does not fix the issue you bring up, but I did just want to elaborate on the decision. I hope this helps, but if you need anything else, please feel free to email us at hello@nakedandthriving.com or send a chat. - Joy 💕
“I haven’t been using this serum long enough to find out if it really works on fine lines and wrinkles. I will say that I love the way it feels on my skin. It absorbs quickly and leaves my skin soft. Is not sticky like other products I have used.”
Hi! 👋 Thanks so much for taking the time to share your thoughts! I’m so happy to hear you’re enjoying Renew so far, and I’d certainly love to hear your full review when the time comes! - Joy ✨
