Thank you for reaching out and bringing this to our attention! I am so sorry to hear this was your experience with our iron-on labels, when applied correctly this absolutely should not be happening. We sent you an email from info@namebubbles.com so we can assist with replacing or refunding what sounds like it may have been part of a defective batch.
“I've been meaning to contact customer support. We love the designs, but the labels are all falling off my son's clothing even before washing the clothes. We've been following the guidelines on how to attach the labels. Is it possible to request a refund?”
Hi Katherine,
Sorry to hear about the issue with your clothing labels. Our Customer Service Team will be happy to assist you, please reach out to them by email (info@NameBubbles.com) or phone (866-797-6263 option 1). Thank you!
