Hi Gerianne! I'm so sorry to hear about this. We haven't changed our product, and it's possible something may have gone wrong to lead to this issue. Please know that we have a satisfaction guarantee, and we're always happy to help. Look out for an email from someone on our team soon - I can assure you that we'll come to a fair resolution.
“I've been using Name Bubbles for years and they stick really well. My kids like the fun designs and I don't have to worry about their stuff getting mixed up at school!”
Thank you so much Lydia for giving us another 5-star rating on the Custom Clothing Labels! We’re so happy to have a loyal customer like you. Thank you for your continued support!