“Banjo is quite a fussy eater but loves his turkey, tripe and beef. He has been introduced to other meats but will only touch the mild chicken one in addition to the ttb.
The advantage of the build your own nix is that I don’t have to donate other flavours that he won’t eat.”
“The quality of the food is very good and the whole process is relatively simple. My dog loves her Naturaw meals and always cleans her bowl. The food comes well packaged and I send the wool liners back for recycling which is an excellent idea.
Only 2 small negatives - the see through covers are sometimes difficult to lift and the paper liners in some of the containers are a bit of a pain as they tear and get mixed up with the food, are they needed at all? No treats in the Build Your Own Box but they are in the Taster Boxes? Only minor things and would still highly recommend this food.”
“The subscription was not executed, and we have not received any food for our dog; nobody to be in touch with, no customer orientated, with paid 24-hour delivery.....shame! They didn't forget to send the review email but forgot to send the delivery.”
Unfortunately you ordered after the well advertised cut off for Easter bank holiday weekend, and then tried to contact us whilst our team were off for the weekend.
We have sympathy with missing the cut off (we’ve all done it) but lashing out and damaging a small businesses reputation (in multiple places!) as a result of your own mistake is not fair.
