“We are returning customers. The all chicken is always a favourite specially when we had a very fussy dog. The packs defrost very quickly. All recyclable is a must for us too.”
“Sadly we have stopped giving our dogs raw food as we where finding blue bits of plastic and in some chases was off when defrosted. Making my two little one sick.
So not for me.”
Hi Ethan, I have checked and we have had no reports from you of blue plastic - if this is the case please get in touch with customer service.
Regarding packs being off this is categorically not the case, we make thousands of each batch and any problems like that (we've never ever had any) would be spotted by multiple people very quickly. Our rood is routinely tested for bacteria as per DEFRA regulations and our factory is of the highest standard - there is another explanation for this perhaps relating to how the food was stored once it left us.
