“States it’s beef, it has poultry in it also. Trying to identify what our dog is allergic to which is why we purchase “beef” and it turned out it’s not just “beef”. Set us back a month. Tried to contact naturaw on purchase and still received no response. We’ve been ignored. Not great overall.”
Hi Andrew
We have always been very transparent with our meals and recipes, the full ingredients contained in each Forage meal are clearly shown in the description and ingredient list of each product page on our website, stated on the front of the packaging and you can also find them the reverse of the packaging. Due to the long list of natural ingredients in the Forage meals it is not possible to name the meals after each and every ingredient - Beef is the primary ingredient in this particular meal to which it has been named after. If you are looking for a poultry free Forage meal we would recommend our Forage: venison as this is the only product that is poultry free. For other poultry free meals we do have a "poultry free" option on the website - https://www.naturaw.co.uk/poultry-free-raw-dog-food/
In regards to your contact with our customer service team we have not been able to locate your initial contact. If you do have any other queries or would like to contact our team directly please do so using customerservice@naturaw.co.uk and we will always endeavour to help in any way we can. Our team are able to advise on products suitable for elimination diets where required.
Hope this helps
Amy
“The vets wanted to put my dog down and I refused I searched high and low for the best balanced food to save my poor girl and improve her intestinal issues and with this food she hasn’t been incontinent for a week and her bloating has severely decreased and it looks like she’s definitely gonna have a little bit more life left than we were originally told I can’t thank you all from the bottom of my heart enough”
