“As usual the meat products are great. Just the flavour selection not so good. I feed 4 dogs from my order, and they don't really care what flavours they have, but as I mostly buy 2 large boxes at a time, I would've liked separate flavours and not all the same. The delivery charges are ridiculous to build your own boxes.”
Hi Jackie,
Thanks for the feedback. The Nature of the taster box (which is a special offer) is that the contents vary day to day, so if you get two at once they will always be the same - we can't pack different versions for individual customers.
Delivery is just £5 if you order in full boxes (16 or 30) - we do already subsidise this heavily - it is not cheap to have it delivered nationwide in a wool insulated box.
All the best.
“Chose this brand because of the completely compostable/ recyclable packaging which I see as really important. My very picky pooch wolfed down the 'new to raw' box and most of the original but disliked a couple of the flavours. Then as usual she started leaving some each meal. However she did return later to finish it, a real plus compared to all preceding foods she has tried. I, therefore, see this as a huge success - thank you.”
