“Love the product, packaging & service. The dogs love it too. My only gripe is the sheet of paper you've added to the bottom of the meat. It's a real pain when splitting.”
“I primarily chose this company because it was plastic free and I absolutely loved the product until recently. The packaging has been changed to a “recyclable plastic” and it feels like we’ve gone backwards. It’s horribly messy to use and it can’t really be stored in the fridge once opened because of the film lid. The old packaging was perfect. Such a shame it was changed”
Hi Emma, there is no 'recyclable plastic' used. Everything is PLASTIC FREE and home compostable. This information is featured heavily throughout all parts of the packaging and on our website.
We are working on a reusable lid though.
All the best x
Hi Naomi, please contact customerservice@naturaw.co.uk and we will sort out any issues straight away for you (as we always do for everyone!). Please do not use a negative review to discuss this. Thanks x
“I’ve been buying Naturaw for my dogs and cats for a few years. It’s great, always been great. I’m still getting used to the new packaging but I never had a problem with the original packaging !”
“I always order the Taster Boxes. My dogs love variety and those are perfect. Love the new packages also I have a large freezer, I have to play tetris with them. Not a problem tho. If I could give 10 stars I would. Never had a problem with my orders. Thank you to you all at Naturaw HQ”
“I love Naturaw and their subscriptions make it super easy to order. Pooch used to leave food regularly but no more. He’s also lost some weight, and his teeth are totally plaque free! (I feed raw with seaweed supplement.) thank you!”
“My dog Freddie absolutely loves Naturaw and when we have other doggy visitors round for dinner they always want Freddie's food and not their own. I have a very happy dog who is n fantatstic condition. Plus the packaging is not only all recyclable but compostable too! I would highly recommend.”
“A new convert to Naturaw! I have now had my 3 active GSPs on Naturaw for 4 months. Already noticed an improvement in their shinier coats, cleaner teeth, more consistent energy levels. One dog suffers persistent skin allergies which have now significantly reduced.
Great my dogs, great environmental credentials & great delivery - win, win, win!”
