Hi there,
We're sorry for the inconvenience - When purchasing boundary markers from our website, it is advised that they are compatible with all Neato robot vacuums except Neato D8, D9, and D10. We'd recommend using the No-Go Zone feature available on your Neato D10 to keep it away from unsafe areas.
If you require any assistance with any feature available, don't hesitate to contact us at www.neatorobotics.com/customer-care/