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Sharpening/Repair Service Reviews

4.9 Rating 283 Reviews
Outstanding customer service! I will always purchase knives from NWKW! The tip broke off on my knife and so I sent it in for repair. They sent me a new knife.
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Posted 7 months ago
very easy to do and fast service!
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Posted 7 months ago
The quality of the service was excellent and the process was very easy and quick.
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Posted 7 months ago
I purchased a knife, they couldn’t find the paperwork or sheath. They asked if they could send it to me because I was traveling home the next day. I had to call a week or so letter to remind them of the items I hadn’t received I did get something, but I do not believe it is correct and no paper work. When I purchased they said it was blue,, what I received was black and not the right size for the knife I paid 700.00 dollars. If I was local I would return and get my money back.
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Posted 7 months ago
Incredibly sharp, thank you. Once suggestion would be to pay for all the shipping not just half. I’ve invested in the product on the front end so having to pay for half the shipping was an annoyance.
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Posted 7 months ago
Knife sharpening is complimentary with knives purchased from New West. The service is superlative, expedient, and professional. Nothing else to say.
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Posted 8 months ago
Author didn't leave any comments.
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Posted 8 months ago
Will Geraci is the best!! Such great service for a wonderful product.
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Posted 8 months ago