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Sharpening/Repair Service Reviews

4.9 Rating 253 Reviews
Broke the tip on my folder, sent it to Victor, they replaced the blade, improved the function of the lock at no charge!! Can’t say enough positive about the experience!!
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Posted 1 year ago
Quick turn around. WAY sharper than I could ever do at home.
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Posted 1 year ago
This is a really nice service! They were returned in a timely manner, but the knives were not sharp enough.
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Posted 1 year ago
Author didn't leave any comments.
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Posted 1 year ago
Christopher B
Verified Reviewer
My knives came back just as sharp as the day I bought them. The ironwood was polished and looking new. What an amazing service and turnaround time.
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Posted 1 year ago
Stewart at the St. Helena store is a Rockstar! Not only was he extremely helpful and friendly while shopping for knives, he did an excellent job of both engraving our new knives and sharpening our older knives. The older knives he sharpened for us work as if they were brand new. We love them!
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Posted 1 year ago
We love our knives from New West and always bring them in to get sharpened when we're in town. This time they even engraved our wedding date and pup on one of our knives. It's a gift we'll treasure forever. Thank you New West!!
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Posted 1 year ago
Great quality and fast service.
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Posted 1 year ago