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Sharpening/Repair Service Reviews

4.9 Rating 293 Reviews
Really easy return service was quick and love the lifetime warranty. We love this knife and feel very lucky about the service that comes with it!
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Posted 1 year ago
Recieved the knifes back and sharp as ever. Will keep sending the knives in when they need sharpening
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Posted 1 year ago
Send in my 9" Chefs Knife, Santoku and Petty in. The chefs knife needed some tip repair as well as sharpening. They regound/realigned tip perfectly and all my knives came back razor sharp. I highly recommend taking advantage of this free offered service for your knives. Turn around was quick and they communicated via email every step of the way!
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Posted 1 year ago
Great staff and products. Thank you New West Jackson.
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Posted 1 year ago
Perfect. Quick and easy.
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Posted 1 year ago
Sending our knife in for sharpening was an easy process. Came back quickly and sharp.
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Posted 1 year ago
The knives are like new. Service was fast and I had my knives back before I knew it. Great service.
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Posted 1 year ago
We have been thrilled with all three knives we have purchased. My wife is an avid cook, and I dabble as well, and these knives have improved our kitchen time immensely. Just sent them back for a sharpening and they are as good as new. Thank you for being a superior company.
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Posted 1 year ago