“Honest this is the most awesome service. It’s like bringing my silver jewelry to Tiffany to polish, which is always complimentary and free. Thank you so much!”
“Having a great knife that also looks great is only great if it's sharp. Dropped my knife off in the New West showroom in Jackson and they mailed it back to my home address. What's not to love about that. Great job, New West. I'm a customer for life!”
“Blown away by the service. I broke the tip of a petty knife by dropping it - totally my fault. Paid $10 to ship it to you and you reprofiled and sharpened the knife, no questions asked. It was so easy. I had assumed I would have to, and was ready to, pay for the cost of repairs or even a replacement. I have recently been shopping for a new knife from you just because of how great the experience was.”
