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Sharpening/Repair Service Reviews

4.9 Rating 253 Reviews
Very happy with NWKW in all ways. Love the knives and how they perform and look.
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Posted 1 year ago
And knives are just like new! You can’t beat the quality of sharpening that they provide
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Posted 1 year ago
I have a 7" Teton Santoku which I received as a gift. Normally, my husband sharpens our knives and he does a good job. However, with the beautiful etching of the Tetons on the knife, I was apprehensive of him sharpening it. I took it in for their free lifetime sharpening and had it shipped back in one week as beautiful and sharp as the day I received it. Awesome service!
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Posted 1 year ago
Knives are well balanced, hold an edge and ergonomically fit well in my hand. Blade is just the right thickness! My new knife will be a workhorse in the my restaurant and food trucks! Chef Freida
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Posted 1 year ago
I own 3 of New West's knives and this was my first time utilizing their free lifetime sharpening service. Knives came back looking and cutting like new.
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Posted 1 year ago
This is really what you are buying with life-time knives like New West sells. A broken tip was repaired and knives are back to being “scary sharp”. Very happy with how easy it was to ship them and get them back.
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Posted 1 year ago
Fabulous! They were nicely sharpened and a pretty good turn around for mailing it! They repaired a broken tip beautifully as well. I love my knives!
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Posted 1 year ago
two of the knives came back very sharp, the utility and the chef knife. the pairing knife was not very sharp so i was dissapointed. BUT they reached out quickly and have sent me return labels to get the pairing knife sharp. Excellent service!! Well done.
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Posted 1 year ago