“Ryan was extremely helpful in communicating with me many times as I neeeded my two knives sent back to a different address and there was a time issue. My knives were returned promptly and were truly sharp. Loved the band aid!
Thanks for a clear and proffesional transaction.”
“The sharpening was excellent. The repair to the knives should have been examined more carefully. The pairing knives handle was repaired with resin which when dry pulled away from the handle as a very sharp piece of plastic that I almost cut my hand on. After several emails and a phone call, I was finally sent a return label. But not in time for the repair to be corrected to bring the knife with me as I was returning to my home in Spain. So now I will be without this important knife until I return to the states next summer. A careful check of the repair would have prevented this problem.”
“No trip to Jackson Hole is complete without a stop in New West Knife Works. Their products are world class! The lifetime free sharpening service is amazing. Our knives were shipped back promptly - free of charge. Wonderful!”
“Excellent service, like the excellent product at New West. For sharpening service, super-efficient turnaround time; knives came back razor sharp with handles oiled. This is why New West knives and New West KnifeWorks are outstanding.”
