“Excellent service. It was easy to ship my knife back for sharpening and it came back like new! I have several New West knives and will use this service again.”
“I had a knife in need of a repair due to a small break at the tip; the process of getting it serviced was fairly quick and simple! They provided shipping to and from and the knife was back to me in mint condition in no time. Thank you!”
“Hank did a killer job sharpening up these knives. Please don’t forget to give him a quarterly bonus when the time comes.
Have a wonderful day and thank you for producing fantastic knives.”
“I love New West. I cook daily and my knife is constantly in use. About every six-nine months, I send it back for professional sharpening, and each time it comes back better than new.”
“I thought the knives were sharp before but now I think I'm going to have to register them as lethal weapons! They are incredible. My first task was to break down 15 pounds of pork shoulder to make chili verde and it took all of 20 minutes to get into 1 inch cubes without any change in the 12 inch chef's knife performance. To be honest I've cut myself twice just being tapped by the blade so I'm gonna need more band aids the next time I come to St. Helena! No complaints about the knives, just my attention span!”
