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Sharpening/Repair Service Reviews

4.9 Rating 248 Reviews
The tip of my knife broke off after 2 years of use. The repair was fast, free and perfectly executed.
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Posted 1 year ago
Outstanding job and wonderful service!
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Posted 1 year ago
Quick and easy, like always. The knife with the broken tip looks like new, and all of my knives are nice and sharp again!
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Posted 1 year ago
These knives are not only beautiful, they are excellently made. We hang them on the wall in the kitchen to show their beauty, but they perform excellently. The time came to have them sharpened. New West Knifeworks sent them back quickly, having sharpened them at no cost. New West stands behind their uniquely beautiful knives.
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Posted 1 year ago
Razor sharp and in perfect condition!
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Posted 1 year ago
First time using free sharpening service and the process was simple, the knives returned quickly and as sharp as the day purchased. I paid the shipping to them and they paid the return shipping. Excellent service.
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Posted 1 year ago
The New West sharpening service is wonderful. I sent my knives from Florida and had them returned, free of charge, within 10 days. Now I just need to be extra careful to cut the food and not myself.
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Posted 1 year ago
My knife came back super sharp and they even cared for the wooden handle. Wonderful service!!!
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Posted 1 year ago