“The free resharpening gave us a blade as sharp as it was new. The service was quick, efficient, and New West paid return postage. And I think the knives are beautiful. We're very satisfied.”
“I have a nice Chef's Choice sharpener which I use during the year. This year as a result of a couple of knicks, I sent two knives back to be properly sharpened. Big difference. I think I will be sending knives back every year and maintaining in between. The service is prompt and efficient.”