“When ever we get in the Jackson area, we always drop our collection of knives off at NWKW, the come back razor sharp, and looking like new!!! Great Job!!!”
“While I appreciate the lifetime sharpening guarantee, I could not tell that there was any difference in the 3” paring knife before and after. Perhaps it’s not really possible to sharpen such a small knife?”
“I thought, old-fashioned excellent customer service had almost disappeared but New West KnifeWorks has demonstrated in spades that it still exists!
Super grateful for my three newly sharpened knives of yours, provided as a service by your company. Thank you so much!”
“I'm a chef and my knives are my most important tools. My New West knife is my go-to and the folks at New West sharpened it to perfection. Plus, they got it back to me fast.”
“Despite a fairly severely damaged knife (bent tip, large chip in the blade), that isn't a model that's made anymore, I quickly received a good-as-new knife back! Only little quirk, and this definitely is a thing that had to do with working around the damage, is that the shape ended up a little bit different. It went from a chef's knife shape to a utility knife shape. Even still, I wouldn't hesitate to buy another New West knife with that kind of service.”
“I’ve shipped my knives for sharpening three times now. Every time they promptly confirm that they’ve received my knives, and turn around time has consistently been 1-2 days. It is difficult to part with my knives, but I feel confident every time that I will receive them back quickly.”
“The turnaround on my knifes sharpening was excellent! The knife seems even sharper than when I first used it. I am a very satisfied customer, and I appreciate the great service. Thank you. Rene Alvarez, Miami, Florida.”
