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Sharpening/Repair Service Reviews

4.9 Rating 283 Reviews
First time using free sharpening service and the process was simple, the knives returned quickly and as sharp as the day purchased. I paid the shipping to them and they paid the return shipping. Excellent service.
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Posted 2 years ago
The New West sharpening service is wonderful. I sent my knives from Florida and had them returned, free of charge, within 10 days. Now I just need to be extra careful to cut the food and not myself.
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Posted 2 years ago
My knife came back super sharp and they even cared for the wooden handle. Wonderful service!!!
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Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
Incredibly convenient with great work done - the edge is as sharp as it could possibly be.
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Posted 2 years ago
The free resharpening gave us a blade as sharp as it was new. The service was quick, efficient, and New West paid return postage. And I think the knives are beautiful. We're very satisfied.
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Posted 2 years ago
Excellent service and quick turnaround!
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Posted 2 years ago
Great knives and awesome customer experience. Lifetime resharpening service is great.
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Posted 2 years ago