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Sharpening/Repair Service Reviews

4.9 Rating 279 Reviews
New West KnifeWorks not only makes badass knives, but also has tremendous customer service! We couldn't be happier. We recently had our five-knife set sharpened for the first time; they sharpened our knives for free and covered the shipping. We had them back within a week, sharp enough to shave. We'll be adding to the collection for years to come- these knives are staples in our kitchen for everyday use and garner many compliments hanging on the wall. Truly a splurge I don't regret.
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Posted 2 years ago
Quick and easy - knives came back in less than 2 weeks, sharp and ready to go.
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Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
excellent, from beginning to end, super easy! Thanks again!
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Posted 2 years ago
Easy to use, fast turn around!!
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Posted 2 years ago
My knives got put into the dishwasher after a party we hosted at our house and got a few small rust spots. I mailed them back to NewWest and the team there knew exaclty what to do and polished and sharpened them and returned them back as good as new. I love NewWest and their products and most importantly, their service and commitment to their clients. I'm a forever buyer of NewWest! Michael Edinger
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Posted 2 years ago
service and turn around time was awesome I use my knives daily and thought it would be days before they got back from sharpening. I was surprised to get them back so quickly with a beautiful edge. I love these knives.
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Posted 2 years ago