“The service and delivery were exceptional but the dress was plastic!
Have had great experience in the past but this particular dress material was terrible. I have had a lot of experience ordering dresses for myself and my daughter who has participated in pageants (former Miss Michigan teen USA and Michigan collegiate America) and this dress was a huge dissapointment from the material perspective.”
Hello Steven,
Thank you for your feedback. We apologize about this. We do offer returns and exchanges on qualifying purchases if you decide to purchase with us in the future. If you have any further questions, please contact our customer service team and we will be happy to assist you.
Best Regards,
The NYD Team
“I was quite excited for this dress . I didn’t mind the hard fabric and I was able to slip into the dress smoothly due to the soft material inside . Unfortunately, the bottom of the dress was sewn on backwards and so was the left sleeve of the dress. I feel as if I received the Frankenstein version of the photo shown on the Right.”
“I ordered this dress a little over a week ago. The shipping was awesome and came really fast. However the dress was horrible looks nothing like the previous reviews and pictures. It looks like it has been in ice. Too much glitter. Looks cheap and the zipper is defective. Terrible fitting. Would not recommend it. Don’t waist your time and money.”
“I have bought several dresses from Newyorkdress.com, but this one is a mess...!!! And unfortunately I cant return it, because it's a final sale.
The dress is so hard that it scratches my skin when i tried ti fit in it. Some looses tiny stones from the dress, litters my house. This is really a mess. I've never written a review before, but I had to write on this one. Who ever packaged that dress to me is just wicked...!!!.”
“I felt like the queen of the ocean it’s tight it’s gorgeous and it fits just right !!!!!!!! I love you Portia and scarlet for making dresses to fit the inner beauty of a real woman and that’s how it’s DONE!!!!!!!!!! I literally had a crowd full of fans !!!!”
“I went there and search for a dress for prom for my daughter after Looking in so many places we stopped here and the customer service was absolutely amazing when she tried on her dress she knew that it was the dress she needed and wanted for prom I’m so happy you guys put a smile on my daughters face everyone in the boutique was absolutely amazing and friendly from when we got there too when we left I definitely would recommend”
