“Manual for assembly is outdated and jumps all over the place. Includes instructions for 3 different mills so pay attention. Seems to be missing some information regarding the engine installation. Definitely took longer than expected to assemble. Haven’t even been able to mill any logs yet due to engine issues… I tell you what though, it’s looking badass all put together and I’m confident it will operate like a champ once the engine issue is resolved!”
Hi Alexander,
Thank you for sharing your feedback on the assembly process for your HD38 sawmill. We aim to provide comprehensive guides that cover the diverse configurations and options available, including the assembly process for the 23 hp V-Twin Briggs & Stratton Vanguard and the 27 hp Honda iGX engines. We acknowledge that this can sometimes create complexity, and we're continuously working to update and improve our manuals to make them as clear and user-friendly as possible.
It's important to us that you get the best out of your Norwood sawmill, and we're here to support you every step of the way. Please don't hesitate to reach out to us directly at 1-800-567-0404 (North America) or +1-705-325-0030 (International). Our team is eager to assist with assembly guidance, troubleshooting, or additional support to ensure your mill operates smoothly.
We're thrilled to hear your sawmill looks "badass" all assembled! Your satisfaction and success are our top priorities.
Norwood Sawmills
