Thank you for sharing your feedback regarding the PortaMill PM14. We’re sorry to hear it didn’t meet your expectations. The PortaMill PM14 is designed to be transportable and efficient, requiring a compatible chainsaw and either an extension ladder or the optional track system. Many sawyers find it to be a valuable addition to their woodworking projects.
We truly value your input and are committed to meeting our customers' needs. To better understand your experience, could you let us know if there were any challenges during setup, if the chainsaw functioned as expected on the mill, or if you experienced any difficulties while cutting logs?
Please feel free to reach out to our Customer Service team with more details so we can assist you further.
Thank you,
Norwood Sawmills
“The PM14 will do the job but is made from very cheap materials. All of the bolts with plastic handles stripped, none of the threaded holes were tapped properly and I was missing multiple bolts from the package. It will get the job done just fine but isn’t worth the money. But a used one from eBay or get a bandsaw mill.”
Thank you for your feedback! Each sawmill includes a tap to clear powder coating from the threads, ensuring smooth assembly. Our shipping team strives for accuracy, but if any fasteners are missing, please contact our Customer Service at 1-800-567-0404 (+1-705-325-0030 for international) or info@norwoodsawmills.com.
Rest assured, your PortaMill PM14 is covered by a one-year warranty against defects. We appreciate your business and are here to support you!
Norwood Sawmills
“Once you fix the lubrication (replaced hose with sturdier one and drilled hole in canister top to prevent vacuuming) and built a wooden frame to keep everything planar, it is not a bad sawmill! I used it with an electric corded chainsaw by Stihl. It could be sturdier, some people weld a support for the vertical arm.”
