Hi Thomas,
Thank you so much for buying from OasisSpace. It's the Market Team.
We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM.
We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated.
Thanks for your time.
Have a smooth day!
“The only problem we had with the Walker was that the assembly instructions were vague about some things and the pictures were too small to be much help. I had to email the company to find out how to set the brakes and where to mount the cane holder. However, their answer came quickly and was very helpful.
Good customer service!”
