Aloha William,
Thank you for taking the time to review the OluKai Men's ‘Ohana sandals. We are sorry to hear that you had some issues with your order. We offer a 1-year warranty on all of our footwear that covers manufacturing defects. Please reach out to us at info@olukai.com and we would be happy to assist you in filing a warranty claim.
“First pair of 'Ohana blacks. I bought them to compliment what I wear. These thing rock just like the previous 10 pair of tan 'Ohanas. I also own two pair of Mea Olas and one pair of the Maha.”