Aloha William,
Thank you for taking the time to review the OluKai Men's ‘Ohana sandals. We are sorry to hear that you had some issues with your order. We offer a 1-year warranty on all of our footwear that covers manufacturing defects. Please reach out to us at info@olukai.com and we would be happy to assist you in filing a warranty claim.
“First pair of 'Ohana blacks. I bought them to compliment what I wear. These thing rock just like the previous 10 pair of tan 'Ohanas. I also own two pair of Mea Olas and one pair of the Maha.”
“I emailed on December 29 and January 2 trying to initiate an exchange. I got a confirmation email that my requests had been received but nothing since. I had to exchange a pair of slippers and I used the Chat method and I already have the new slippers! The email system doesn't work”
Aloha Cheryl,
Thank you for taking the time to review the OluKai Women's ‘Ohana sandals. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“These are the best fitting slaps I own. The Arch support is outstanding and the snug fit will never let them slip off my feet. Dry or wet, they're the best. I currently own 3 pairs.”
