Aloha,
Thank you for taking the time to review the OluKai Men's Mahana slippers. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“OluKai sizes these slippers a full two sizes smaller than normal. I am an eleven and couldn't even get these on. So, I had to do an exchange for the next size up--which I could only get on with much work and forcing--so I had to exchange those for the size 13 which finally fits. While the return process is simple, it takes a very, very long time for OluKai to process and ship the replacements out. From the date when I ordered the size 11 pair, to the date when I received the size 13 pair, a full month had passed. So, if you're going to order these, do yourself a favor and assume that your regular size is two sizes smaller than OluKai's.”
“Not great. A bit uncomfortable. Less elegant than the photo, poorly fitting (too tight), a bit clompy when walking. Wife told me to Chuck them, wish I hadn’t splashed on them.”
Aloha Oliver,
Thank you for taking the time to review the OluKai Men's Mahana slippers. We are sorry to hear that you had some issues with your footwear. We offer free 30-day returns & exchanges if you would like to try another style or size.
Please reach out to us at info@olukai.com if you have any questions or concerns.
“I purchased these slippers with high expectations and was not disappointed. They’re warm, like roasty-toasty warm! They have a nice semi-hard sole so if you're inclined to walk the dog in your flannel lounge pants and slippers, these are for you!
Interesting fun fact: I own a pair of Mea Ola sandals. They are a size 11 and a perfect fit. I own a pair of MAluka’I shoes which are also 11’s and a perfect fit. My new slippers had to be exchanged for a 12 which ironically now are a perfect fit!? Not saying this is an “everybody issue” but if you have a wide foot or a high instep like me, go for the bigger size.”
