Aloha,
Thank you for taking the time to review the OluKai Men's Mahana slippers. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“I wear a 9.5 in Nike and a 9 in Vans (USA) - I ordered a 9 and a 10 of these and the 10 was too big - hopefully, that helps one of my half-sized kin out there. Otherwise, I love that these have removable washable souls - they're very structured, tough slippers - I'll probably buy something softer next time, but that's my preference no fault of the shoe. I think they're very well made, and they're WARM”
“Great shoe and very comfortable. I’m a 10.5 size so ordered this pair in size 11. Needed the room as snug getting on. They are breaking in quickly and the soles are really great.”