“After a bit of a process, I'm ultimately happy with the product.
I received a pair of the previous model of this shoe (Kakaha) for Christmas and needed to exchange them for a pair a half size larger. This happened to coincide with when the company was in the process of revamping it and coming out with the new model. This meant I had to return the old pair and wait until the new line came out to replace them.
After waiting almost a month for the new line to come out, I ordered the size I needed, only for them to arrived damaged. The packaging was undamaged, however the shoes themselves were scuffed on the sides to the point I couldn't justify keeping them and I had to exchange them again.
Finally, on the third try, they arrived in the size I needed and undamaged. Seems like a good brand and a good shoe, just "pack your patience" as they say. Overall, it wasn't the best experience I've had with a company.”
