Aloha Melissa,
Thank you for taking the time to review the OluKai Women's Paniolo sandals. We are sorry to hear that you had some issues with your order. We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
“I love these sweet sandals. I would advise to order true to size or maybe even a half size SMALLER because they do stretch. At least mine did.
I actually had a minor issue with some stitching and casually mentioned it in an email. Olukai customer service promptly responded to my email. I had a replacement pair within five days. I am overwhelmed with their responsiveness.”
“I had this same sandal years ago and loved them. Lost them at the beach and have been wanting another pair since. I will be more careful with my new ones!”