“Well, this is really an effort to reach you all. I received a pair of Pehuea that I love! They are too short. Returning this original pair has been very yuck. I evidently did not keep the correct email from you all. When I arrived at the local Fed Ex place you recommended. The fellow told me I needed a paper with that 'black, squiggly square' printed on it. (Sorry I don't know what to call it.) Evidently I deleted the email which included the square which he needed to scan. The paper copy of the original would not be enough. I tried to call you -- no number available. I am afraid my return will not meet the deadline. I guess I will pass them on to someone with a shorter foot and who likes them.”