“Love these slippers! Not only are they cute and cozy, but oh so comfortable. I bought these to replace the Uggs I used to wear that have gone way down hill. My new go to slipper. I bought a size 8 and I wear a 7.5 and it was too big. I exchanged for a 7 which is perfect.”
“Customer service has been horrible - very unresponsive. Been 10 days and still can’t get anyone to confirm an order
These guys used to be so prompt and attentive, and now it’s as bad as in have experienced anywhere.
Very disappointed in what should be a premium experience at the price”
Aloha,
Thank you for taking the time to review the OluKai Women's Ku‘i slippers. We are sorry to hear that you had some issues with your order. We have seen an incredible increase in support requests due to the holidays and some requests may take us a little longer to get back to, but rest assured we are trying our best to reply as quickly as possible! We really appreciate your patience! We would love to resolve this for you and ensure you are fully satisfied with your purchase. Feel free to email us at info@olukai.com and we would be happy to discuss some options with you.
