Aloha Sheree,
Thank you for taking the time to review the OluKai Women's Kīpe'a Heu slippers. We are sorry to hear that you had some issues with your order. We offer a 1-year warranty on all of our footwear that covers manufacturing defects. Please reach out to us at info@olukai.com and we would be happy to assist you in filing a warranty claim.
“I received these as a gift and wasn’t sure how much I’d use them. They are one of my favorite pairs of slippers! They are so nice to slip into after the shower (feels like I’m at the spa!). I’ve taken them to a hot springs resort and walked back and forth from the pools in such comfort and luxury. If you are thinking about getting these just do it.”
“I LOVE these slipper/shoes- they don't slip around on my feet like most slippers do, I can wear them to store, pure barre class, running to mailbox etc. they are super comfy and soft definitely worth the money. I wanted some for Christmas-didn't get them so I bought them myself!”