“I truly loved these regarding comfort and style. However, after wearing only 3 times a few hours daily, the fur began peeling off the footbed:(. Very disappointing.”
Aloha,
Thank you for taking the time to review the OluKai Women's Kīpe'a Heu slippers. We are sorry to hear that you had some issues with your order. We offer a 1-year warranty on all of our footwear that covers manufacturing defects. Please reach out to us at info@olukai.com and we would be happy to assist you in filing a warranty claim.
“I have purchased many OluKai and have not been able to make friends with the toe post. It seems for me it needs to be a bit longer in length (from the footbed to the top) as it is too tight on my toes. I keep buying with the hope that it was just a manufacturing issue. However the last pair that I purchased had the same issue. I do have a thin foot so I am puzzled.”
Aloha Marlene,
Thank you for taking the time to purchase the OluKai Women's Kīpe'a Heu Sandals. We offer free 30-day returns & exchanges if you would like to try another style. Please reach out to us at info@olukai.com.
“I loved these slippers. Have bought 4 pairs since December of 2021 and returned 2 pairs. All the fur quickly falls off and they become loose fitting. Very unsatisfied I think there is a defect in all of them : (”
Aloha Lisa,
Thank you for taking the time to review the OluKai Women's Kīpe'a Heu Slippers. We are sorry for the issues you've been having with your slippers. We would love to resolve this issue and ensure that you are completely satisfied with your purchase. Please reach out to us at info@olukai.com.
