“The jacket arrived quickly and as shown. The fit is excellent. It heats quickly with a charged battery and is long-lasting. If the weight of a jacket is a concern, be aware that it is slightly heavier than other winter jackets. This is expected due to the heating elements and battery packs. I absolutely love the coziness and warmth of this jacket and recommend it to anyone needing extra warmth for outdoor activities in cold weather.”
“Bought this for the wife for Christmas. She absolutely LOVES it. Down to 25 degrees she doesn't use the heat function, lower than that she does and it works well. Only had the coat for two weeks, we shall see how the longevity looks.”
“I have not been able to try jacket because I didn't get a battery. Any other battery operated article I have uses the same battery. I have lots of battery banks for that reason but the jacket is a completely different type then you can get anywhere else”
“Great customer service! Was having issues with my jacket heating up, didn't know if it was the jacket or battery pack. Received a replacement jacket and new battery pack at no charge and I am back in businees. Just LOVE my jacket! GREAT customer service is a guarantee of return business and referrals.
Thanks so much!!!”
“Customer Servise is not so great. I ordered a Large Womens Jacket but I received a Medium. I have emailed twice and called with no response. This was supposed to be a Christmas Gift that I was unable to give......Still patiently waiting for a response.”
Hi Martha. Thank you for your review. After checking our records, we did not receive your previous emails. Our support team will reach out to you as soon as possible to assist you further.
