“First let me say my ororo heated vest is a life saver this winter!! Ororo has great customer service...I noted an issue with my vest and they were top notch helping me determine the issue..then they stood by their warranty and replaced the vest. The customer service representative was super and the return process was hassle free. Great product and great company.”
“I’ve been using my Ororo vest every day during winter, and this is my second year with it. However, as of yesterday, the power button that I had been pressing stopped responding completely, and I couldn’t turn it on. With the colder weather setting in, I was worried about what to do without my Ororo vest. So, I contacted Ororo’s customer service, and to my surprise, they replied immediately. Aven from their team checked the condition of my vest and promptly arranged to send me a new one. I’m so glad I purchased an Ororo vest, as their aftercare service is excellent, even for a vest I’ve been using for two years.”
“Ororo took great care of us and quickly sent a replacement vest when this one stopped working after 2weeks of use.
I was nervous they wouldn’t be as helpful with an Open-box item, but they were great!
My wife loves this vest and wears it daily to combat our sub zero temperatures.”
“Could not ask for a better experience! Made the mistake of ordering an opened box instead of a brand new one and customer service helped me find out a solution with no issue!”
“My husband bought me a heated vest a few years ago for hunting and fishing. It’s is seriously the best thing ever. I just bought both of my daughters one for Christmas. We love them!”
“Bought this for my daughter who works at an equine center and is out in the elements a lot. This week has been very cold but thanks to Ororo, she is not feeling the cold. And working is much more tolerable..”
