“LOVE this vest, it’s like a warm hug on a cold day! I’ve been wearing it all winter. Not sure what was “open box” about it, it came looking and packed like it was brand new. Works perfectly. The sizing seems a bit small, I would order up a size if you have any hips at all!”
“I have sent an email to customer service. My vest had shut off multiple times while wearing it and had to be restarted 5 times in 2 hours. When it is working I am VERY happy with it. Unfortunately it is not worth the money if I cannot get one that works properly. I have a race in 2 weeks and work in the evenings at a volunteer ranch with Foster kids and needed this for Monday night 3 days from now. A friend of mine purchased this off the open box promotion and loves his so I was very excited to get it. Hopefully someone will respond to my email to customer service and be able to get me a vest that works without my having to pay shipping for returns or anything. If that gets resolved I would LOVE to have a new "what are your thoughts" email because I feel like if this is taken care of I will be very happy and love this vest.”
