“I purchased 3 women's vest which were on sale. Apparently there was a sale because the vests were previously returned. I did not know the vests were from previous owners. 2 of the 3 vests were fine, the 3rd vest was not what was being marketed online. Yes, the vest may be been a previous owner, my fault for not reading the details. What I received was a vest that was of different material quality, different color of holding bag, and equipment boxes were damaged (leading for concern of the equipment). I called the next day seeing if i could replace vest and equipment and was told no, non-refundable. There is a 6 month warranty, but you fork out 20% and shipping fee. I also asked if i could return and replace with a new vest and pay the additional cost, response was a "No." Now, i have purchased 5 vests in total (2 on Amazon, 3 from Ororo directly). I was going to buy 3 more vest for my children. Stopped thinking that idea. Its not about the cost, its about what is right. If Ororo is going to resale items, there should be a quality check. Lost a customer and future purchases!”
“This was purchased as a Christmas present. It has been wrapped since it was received and I have no idea if it is any good or not. I am going to error on the side of caution and say that it will work just fine.”
“Wonderful service and quick delivery! Vest was an open box but item came in excellent condition. I am 5’6, 125 lbs and I bought a small. Vest fits very snugly which I like, but if you want a more roomy fit, maybe you want to order up?”
“Fits well, wore it for the first time today at the barn. Great heat, kept me very comfortable on the medium setting and battery lasted all day. So far I’m loving it!”
