“Great customer service. I had an issue with the discount code not working so I was charged full price. Explained the issue in an email and it was taken care of within 24 hours. Thank you. Great looking jacket my wife really likes it.”
“This is a great product for the cold Canadian winters - a great gift for my wife who is always cold. We have been using the product for over a year, and when we did run into an issue with the battery, ORORO completely stood behind their product and made things right for us. Great product from a great company.”
“I used the sizing chart to determine which size to order, but the vest I ordered is a bit large. I usually wear xl but due to measurements listed in the size chart, I ordered a size up.
I will keep the vest to wear over heavy sweatshirts, and may order an XL too! It is so warm and comfortable. I have two complaints.
1 - the pockets could be a little deeper to allow hands to be inserted fully.
2 - the light that tells what setting the jacket is on is very bright and shines up into your face in dark locations.
Otherwise, I love it.”
Thanks for the detailed review and pictures. I have already conveyed your suggestion to our design department for improvement in the future production.
“Love my vest and thrilled to have an extra battery to use cause I wear it almost constantly when I’m home! This has been a very cold winter and your vest has made it bearable for me!”
